Privacy policy

Outline Origins (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights as a user of our services (“Services”).

By using Outline Origins, you agree to the practices described below.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly, including:

Personal Information

  • Name

  • Email address

  • Shipping and billing details

  • Payment information (processed by trusted third-party payment processors)

Uploaded Content

  • Photos or artwork you upload for illustration or colouring-page generation

  • Text prompts, notes, and other instructions

  • Any metadata automatically associated with your uploads

We only process images you intentionally upload.

1.2 Automatically Collected Information

When you visit or use our website, we may automatically collect:

  • IP address

  • Browser and device type

  • Pages viewed and usage patterns

  • Cookies or similar technologies

  • General activity logs for service improvement and security

2. Use of AI Technology (OpenAI + Google Gemini)

To create custom line-art illustrations and colouring pages, we use third-party artificial intelligence (“AI”) models. These include:

  • OpenAI API models

  • Google Gemini API models

When you upload images or request artwork, your images may be securely transmitted to one or both of these AI providers for processing.

Important Details About AI Processing

  • We only send content you explicitly upload.

  • Content is transmitted securely and used solely to generate the artwork you request.

  • We use the API versions of OpenAI and Google Gemini.

  • According to their published policies, API data is not used to train or improve their models, and
    we do not opt in to any data-sharing or training programs.

  • Your uploads are not sold, traded, or shared for marketing or advertising.

If you do not want your images transmitted to AI systems, please do not upload them.

3. How We Use Your Information

We use your information to:

  • Generate illustrations and artwork using AI

  • Process and fulfil orders (digital and physical)

  • Provide customer support and communicate updates

  • Operate, maintain, and improve our website and Services

  • Prevent fraud, abuse, or misuse

  • Comply with legal obligations

  • Analyse usage trends and site performance

We do not use your images or personal information to train our own models.

4. How We Share Information

We share information only when necessary to provide our Services:

4.1 AI Processing Providers

  • OpenAI

  • Google Gemini

Your uploaded images may be sent to these providers strictly for the purpose of generating outputs.

4.2 Service Providers

We may share data with trusted third parties such as:

  • Payment processors

  • Printing partners

  • Shipping carriers

  • Hosting and cloud storage providers

  • Analytics tools

  • Customer support platforms

These providers only receive what they need to perform their services and must protect your data.

4.3 Legal Disclosures

We may disclose information if required to:

  • comply with laws or regulations

  • respond to lawful requests

  • protect our rights, users, or the public

We never sell your personal information.

5. Data Retention

We retain your information only as long as necessary to:

  • provide artwork and fulfil orders

  • offer customer support

  • maintain backups and security

  • meet tax, accounting, or legal requirements

You may request deletion of your uploaded images or personal information at any time (see Section 8).

6. Security

We implement industry-standard safeguards, including:

  • Encrypted transmission (HTTPS)

  • Secure storage for uploaded images

  • Access controls and authentication

  • Regular system monitoring

While no system is fully immune to risk, we take reasonable measures to protect your data.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • enable core site functionality

  • remember preferences

  • analyse usage

  • improve user experience

You may disable cookies in your browser, though some features may not work properly.

8. Your Rights

Depending on your location, you may have the right to:

  • access the personal information we hold

  • request corrections

  • request deletion of your data

  • request a copy of your data

  • withdraw consent (if applicable)

  • object to certain types of processing

To exercise your rights, contact us at: hello@outlineorigins.com

9. Children’s Privacy

Outline Origins is intended for use by adults creating family-friendly products.
We do not knowingly collect personal information from children under 16 without parental consent.
If you believe we have collected such information, please contact us.

10. International Transfers

Our service providers (including OpenAI and Google) may process data in various countries.
We rely on their security practices and legal safeguards to protect your information during international transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
When we do, we will update the “Last Updated” date above.
Continued use of the Services after changes indicates acceptance of the revised Policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle data, contact us at:

hello@outlineorigins.com